Contact Us

The Central Student Advisory Service is at your side from initial orientation as well as application and enrollment and throughout all stages of your studies. Over time, you might have a variety of issues, questions, and problems. We want to help you find your way around the University of Potsdam! Based on the diversity of lived realities of those seeking advice, we have created different focus areas for or services. These should help you find the right contacts for your specific situation. All conversations will be confidential. We look forward to hearing from you!

Team of the Central Student Advisory Service

Dear students, due to the overall situation created by the CORONAVIRUS, the personal office hours in the central student advisory service will be canceled immediately and until further notice. Personal office hours are converted into telephone office hours or held via Zoom. Inquiries can also be made by email: studienberatunguni-potsdamde. For specific consultation inquiries resulting from e-mail correspondence, we will arrange for phone consultation appointments even outside of our regular phone office hours. You can also use the student information hotline (see below) for your inquiries.

Academic Advising: Walk-in Office Hours

Personal Consultation Regarding all Aspects of Your Studies

Monday10:00 AM - 12:00 PM
Phone: +49 331 977-1715
01:00 PM - 03:00 PM
Phone: +49 331 977-1715
Tuesday10:00 AM - 12:00 PM
Phone: +49 331 977-1715
02:00 PM - 05:00 PM
Academic Advising via Zoom
Password: 12345678
WednesdayNo Walk-in Office Hours
Thursday10:00 AM - 12:00 PM
Phone: +49 331 977-1715
01:00 PM - 03:00 PM
Phone: +49 331 977-1715
Friday10:00 AM - 12:00 PM
Academic Advising via Zoom
Password: 10353739

You could not reach us during the phone or digital office hours? You can also send your request by e-mail to studienberatunguni-potsdamde. We will reply as soon as possible.

Place: Campus Am Neuen Palais, House 8
Please gather the details for the respective room in which the advising will take place from the information board in front of room 0.12.

Online Requests for Academic Advising: studienberatunguni-potsdamde

Counseling with a Special Focus

Consultation Hours of the Mental Health Counseling Services

Stress, anxiety, blockades as well as personal conflicts and family problems can also occur during your studies – if the burden becomes too heavy, the Mental Health Counseling Service will be there for you. We will also support your search for a suitable therapist. Feel free to contact us during drop-in office hours for a shorter conversation or schedule an individual appointment where we can discuss your concerns in more detail. 

Information on consultation hours

Consultation Hours with a Focus on the Inclusive Organization of University Studies

This offer is targeted at prospective students, current students, and doctoral candidates living under special circumstances – that includes, for example, a disability, chronic illness, or care obligations.  Based on your individual needs, the following topics, among others, may be addressed during consultations: Planning and organizing your studies, individual equality measures, academic work (e.g. questions on learning strategies or academic writing techniques), motivation, procrastination and writer’s block. We will be happy to offer you long-term assistance!

E-Mail inquiries: eineunifueralleuni-potsdamde

No service on October 28, 2021 and November 1, 2021!


10:00 AM - 12:00 Noon
Phone: +49 331 977 - 153087

Thursday-Ulrike Sträßner
01:00 PM - 03:00 PM
Phone: +49 331 977- 153087

Consultation Hours for Vocationally Qualified Applicants without a Higher Education Entrance Qualification

There’s more than one way to become a student at the UP! You have a vocational qualification, want to study, but don’t know how that works? It is possible to study without a university entrance qualification from a school. Contact us so we can discuss your situation and possibly open up new perspectives for you.

E-Mail inquiries: vera.yuuni-potsdamde

Tuesday02:00 PM - 05:00 PM
Phone: +49 331 977-153006

Advising and Information Offers from Students’ Perspectives

Consultation Hours of the Student-Run Info Hotline

It’s always a good idea to ask your fellow students. The colleagues of the student-run info hotline will advise you in a competent and uncomplicated manner and look forward to hearing from you.

Phone: +49 331 977-4086 and -1715

Tuesday-02:00 PM - 05:00 PM
Friday10:00 AM - 12:00 PM-

Consultation Hours of the Student-Run Helpline during the Application and Enrollment Period

Do you have IT issues? Wondering which documents you need to submit and where? If you cannot find your bearings in the application or enrollment process, our student-run helpline will gladly be there to help you. 

Availability: May 17 - October 31, 2021 (only for prospective bachelor’s students)
Phone: +49 331 977-4088 and -4089

Monday10:00 AM - 01:00 PM
Tuesday10:00 AM - 02:00 PM
Wednesday10:00 AM - 03:00 PM
Thursday10:00 AM - 01:00 PM

Consultation Hours of our Student Campus Specialists via Instagram

You’ve successfully enrolled, built your course schedule, and found all required reading materials? Studying is about much more than that! You want to get to know your new campus or discover the dining halls, you’re looking for cultural recommendations or want to network with others? Our campus specialists can help with all that and more! They also offer individual campus tours. To register, simply write us an e-mail.

E-Mail inquiries: campusspezialistenuni-potsdamde

Instagram page of our Campus Specialists 

Wednesday12:00 AM - 01:00 PM

Consultation Hours of the Student Team for Accessibility

Our student advisors for accessibility are part of the team of the Commissioner for Students with Disabilities at the university and are always in close dialog with Mr. Meile thanks to regular team meetings. To truly create “One University for All”, they offer guidance and advice to other students, especially with regard to academic work, the organization of your studies as well as any questions relating to individual equality measures.

E-Mail inquiries: barrierefreiuni-potsdamde

Team Amar & Hagen
12:00 Noon - 01:00 PM
Link to the Zoom meeting
Password: 45989036


Central Student Advisory Service

University of Potsdam | Division of Student Affairs


Campus | Am Neuen Palais
Am Neuen Palais 10, House 8
14469 Potsdam