PUCK Service Point

The PUCK Service Point is there for you when you have questions concerning Potsdam University's Chip Card, for example:

  • The publication of current information on PUCK functions
  • How and where to get your PUCK
  • Replacement of a lost or damaged PUCK
  • Processing of refunds and remaining balances

All information surrounding the PUCK can be found on the following pages.


Frank Buchholz

University of Potsdam | Division of Student Affairs


Campus Am Neuen Palais
14469 Potsdam
House 8, Room 0.08

Office Hours

Dear students, due to the overall situation created by the CORONAVIRUS, the personal office hours and phone hours in the PUCK service point will be canceled immediately and until further notice. Inquiries can be made by email. Please use the mailboxes for all documents. These are emptied several times a day. Detailed information will be made available on the homepage shortly. In the interest of everyone, we ask that you refrain from personal questions.


10:00 AM - 12:00 PM

1:00 PM - 3:00 PM
Tuesday10:00 AM - 12:00 PM

2:00 PM - 5:00 PM


10:00 AM - 12:00 PM

1:00 PM - 3:00 PM


10:00 AM - 12:00 PM