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Physicians and Hospitals

medical kit

Emergency numbers

Emergency physician & fire department: 112
Police: 110
Poison Center: +49 30 19 240

Going to a Physician

Specialists in Potsdam rarely have short-term appointments available. You can often get an earlier appointment with a specialist in Berlin.

Your first step as a patient is to see your general practitioner. If you have urgent problems, you can go, without an appointment, to the office hours of your physician of choice. If your problems occur outside of the doctor's office hours, please contact the doctors on-duty.

If you have specific problems that a general practitioner cannot solve, then he will provide you with a referral to a specialist. Then you will have to make an appointment in advance with a specialist.

Hospital emergency rooms are for emergencies only.

Specialists in Potsdam rarely have short-term appointments available. You can often get an earlier appointment with a specialist in Berlin.

Costs

Physicians will sometimes offer you "IGEL" (individual health services) benefits. If you would like to take advantage of these special services, you will have to bear the costs yourself. Statutory health insurance companies will not pay for these services.

If you are insured by a statutory health insurance company, a visit to a physician will not cost you anything. Physicians send their invoices directly to your health insurance company.

If you are privately insured, your physician will issue the invoice to you. You will then pay the invoice directly. You can send the invoice to your private health insurance company and have the amount reimbursed, up to the contractually stipulated amount.

Physicians will sometimes offer you "IGEL" (individual health services) benefits. If you would like to take advantage of these special services, you will have to bear the costs yourself. Statutory health insurance companies will not pay for these services.

Always bring your health insurance card when you visit a physician!

Hospital

emergency room Ernst von Bergmann Clinic in Potsdam

Emergency room in Potsdam

Ernst von Bergmann Clinic
New building BB, Level 1, Charlottenstrasse 72 (access via Berliner Strasse)
24h Phone +49 331 241 50 51

children's emergency room Ernst von Bergmann Clinic in Potsdam

Children's emergency room in Potsdam

Ernst von Bergmann Clinic
New building F, Level 1, Charlottenstrasse 72 (access via Gutenbergstrasse)
24h Phone +49 331 241 59 81