Below you will find a list of services offered by institutions belonging to the University of Potsdam. Some of these you will probably contact quite frequently.
Especially at the beginning of your stay you might be confronted with a lot of questions concerning university life in Potsdam or from abroad. The International Office is responsible for the many administrative matters that accompany your stay.
The International Office is located on Campus Neues Palais in building 8 . The office for program and exchange students and the service point for the transcript of records is located on Campus Neues Palais in building 8, in room 0.35 and room 0.41.
The office for international Bachelor- and Master students is loacted on Campus Neues Palais in building 8, room 0.37.
Please note that due to the overall situation created by the CORONAVIRUS, the personal office hours will be canceled immediately and until further notice.
By e-mail you can reach us anytime. Please write to: email@example.com (exchange students) or incoming-degree@uni-potsdam (Bachelor and master students) and we’ll do our best to get back to you as soon as possible.
If you just want to leave documents for us, you can use the post box at building 8 in the courtyard.
The PUCK Service Point is there for you when you have questions concerning Potsdam University's Chip Card, for example:
Please note: due to the overall situation created by CORONAVIRUS, the personal office hours and phone hours will be canceled immediately and until further notice. Inquiries can only be made by email. For the submission of applications and documents, please use only the post or the mailbox in the courtyard (house 8).
PULS-Service is your point of contact for all questions regarding the University of Potsdam's PULS service - our portal for planning and organizing teaching and learning.
Information about the office hours during the registration period for the winter semester 2020/21 will be available on this page from September onwards.
When your studies become a burden – the Mental Health Counseling Service of the University of Potsdam can help you.
Here, you will find somebody to talk to about your concerns relating to your university studies, but also in case of difficulties and worries that have a more indirect effect on your performance and contentment in your studies.
Please note: due to the overall situation caused by the coronavirus, in-person counseling at the Mental Health Counseling Service will from now on and until further notice take place via telephone (see tables for phone number) or via video call. You can also send us an e-mail to firstname.lastname@example.org.
The Center for Languages and Key Competences (Zessko) offers foreign language Training in eleven languages.
Students with advanced German skills can participate either in general or specific language courses (e.g., German for economics and business, etc.) during the semester. These courses are offered by the language center (Sprachenzentrum) of the University of Potsdam. For international students in German Studies, the Department of German offers special courses.
The course levels are structured according to the Common European Framework of Reference for Languages. Registration normally occurs before the beginning of the semester, following a language test and a consultation. Because the number of interested students can sometimes exceed the number of open seats, early registration is recommended.
The University library (UB) holds ca. 1.3 million volumes as well as about 2,850 printed and 8,000 electronic current journals. The catalogue is accessible online. Most books can be checked out. The library is divided into three separate libraries that are located on the three university campuses. On campus Golm, a new information, communication, and media center is currently being built. This center will hold about 1 million additional books.
Get to know our library and take a virtual tour through our departmental libraries.
Linkbox 1: Information for new students
First Orientation in the library and references on dirfferent advisory and course services.
Linkbox 2: Current library services
Service offers of the University Library in the winter semester and current rules.
Linkbox 3: Electronic Resources
Information on research and usage of e-book, e-journals and databases.
The ZIM- Center for informational technologies and media managment - supplies the University of Potsam with IT-infrasturcture and technical equipment. If you have any questions about the tasks and services of the ZIM, or specific problems, you can personally contact our Service Centers at all three locations.
From a library tote bag to a warm sweater, Uni Shop products are a great way to express pride and support your alma mater. You can purchase the products at our brick-and-mortar shop on the Neues Palais campus as well as online. Student sales are also held on a regular basis on all three campuses.
The student tutors of the faculties are students in higher semesters and they are familiar with the University's support services as well as the organization of your studies. These tutors for international students support you and answer your questions regarding
• the overall structure of your studies
• the creation of your timetable
• tips on study-related questions
AStA (Student Union) is an elected committee of students that mediates between students and university administration and professorial chairs. But also other problems, such as discrimination or even everyday questions about life in Germany, can be taken to AStA. AStA is elected in the summer for one year, and is composed of several speakers who each work on a certain topic at the University of Potsdam. These topics range from university policy to legal counselung, from gender issues to culture.