Organizational Matters

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Photo: Matthias Friel

Information for exchange students

As soon as you have arrived in Potsdam or Berlin, please report your arrival and your address via the Moveon Portal*. We need your German address so that we can send you your information folder and e.g. the Erasmus+ Certificate of Arrival by postal mail. If you cannot travel to Germany and will study at the University of Potsdam from your home country, we will send the information folder to the address in your home country.

*You need the login-data for the Moveon portal you have already used (please do not register again but only log in).

Arriving and Living in Potsdam

University and Studies

Learning German

Arriving and Living in Potsdam

What do I have to consider before travelling to Germany?

If you enter Germany from abroad and have stayed in a SARS-CoV-2 risk areawithin 10 days before entering Germany, you must fill out a digital entry formbefore entering Germany. Please save or print the registration confirmation. The transport companies and/or German authorities can ask you for it.

Your travel and contact details will be forwarded to the health authority responsible for your place of residence, which can then contact you.

Since 13.01.2021, the following applies: For entrants from a high incidence area, the test is mandatory up to 48 hours before entry. The test result must be available in English, French or German. Here you'll find information about the types of tests accepted by the German authorities: RKI information

Please note: There is an Entry ban for persons from virus variant areas 

As of 30.3.2021: For those entering Germany by plane, testing is mandatory before departure!

Please inform yourself directly before your departure to Germany whether your country of origin is currently listed as a virus variant area


We strongly recommend that you carry a sufficient amount of cash for the first few days on site to cover all costs for food, toiletries, household items or other expenses.

It is likely that you will not be able to wash your clothes during the quarantine period. Therefore, you should ensure that you pack a sufficient amount of clean clothes for a period of 8 - 14 days.

In addition, as a precautionary measure, we advise you to carry a well-equipped travel medical kit with necessary medication, personal hygiene products (shower gel, shampoo, soap, toothbrush, toothpaste, etc.) and a sufficient number of towels.

“What do I need?”
•    Medical masks - Attention: in Berlin only FFP2 masks
•    Toiletries (shampoo, shower gel, toothbrush etc.)
•    Clothes and towels
•    Travel medical kit
•    LAN cable and adapter, PC
•    A sufficient amount of cash

Reduction of the quarantine period

Persons living in Potsdam or Berlin can shorten the 10-day quarantine under the following conditions:

  •  You take a test in Germany at the earliest 5 days after your entry (antigen tests currently cost approx. € 30 - 50, PCR tests approx. € 60 - 120). Free antigen tests are only possible for persons already registered in Germany at the place of registration.
  • You send a copy of the negative test result to the health office responsible for your place of residence - stating your full name, your address in Germany, your date of entry and a justification for shortening the quarantine period
    • Health Office Potsdam: 0331 289-2351, Berliner Straße 150 a, building P, 14467 Potsdam,
    • Health Offices Berlin

Your way to the university

Please check out the following webpage on how to get to the University of Potsdam.

How do I find support during quarantine?

If you come to Germany from a SARS-CoV-2 risk area, a 10-day mandatory quarantine applies to you directly after entry. This means that you must go directly to your accommodation immediately after entry. You may use public transport for this purpose.

During the 10-day quarantine you are not allowed to leave your home, not even for a short time and not even for shopping. You are not allowed to receive visitors during this time.

Please get in touch with one of the following institutions if you need any support with organizing the quarantine:

•    Us, the International Office
•    The Erasmus Student Network (ESN) Potsdam: ESN WhatsAPP group:
•    Your buddy, if you participate in the Buddy Program of the University of Potsdam

The delivery of the purchases will be carried out in compliance with the current hygiene regulations, in particular by keeping a safe distance. The student tutors will clarify the exact details and the shopping lists with you personally.

Information on the refund for quarantine-related expenditures of international students and international PhD-students can be found under this link.

What should I do in case of a medical emergency?

Bei akuten medizinischen Notfällen kann durch den herbeigerufen Rettungswagen auch eine Einweisung ins örtliche Krankenhaus, erfolgen. Den Rettungsdienst erreichen Sie unter der Notrufnummer 112. Bei nicht akut lebensbedrohlichen Beschwerden können Sie außerhalb der Sprechzeiten der niedergelassenen Ärzte/Ärztinnen unter der Nummer 116 117 den kassenärztlichen Notdienst ( kontaktieren.

Bei Zahnschmerzen können Sie den zahnärztlichen Notdienst Potsdam ( bzw. den zahnärztlicher Notdienst Berlin ( anrufen. Bitte beachten Sie, dass es keine zahnärztliche Versorgung im Klinikum gibt.

Den augenärztlichen Bereitschaftsdienst erreichen Sie in Potsdam unter 0180 558 222 344 5 und in Berlin unter 030 450 552 000.


If you are worried that you might be infected, please get in touch with the International Office and check the following websites:

The recommendations of the city of Berlin

Homepage of the Robert Koch Institute

I will stay in a student residence in Potsdam. How do I get my key?

Students having paid the deposit will receive their tenancy agreement and keys for the dormitory room from the house keeper, provided they are not subject to quarantine.

Otherwise, the following steps are required:

  • You will need to fill out the Eidesstattliche Versicherung to clarify where you will spend the 10 days mandatory quarantine at. Positve Responses (inlcuding informaion on the date of arrival as well as the place of the quarantine) will receive an offer imediatly.
  • Please get in touch with the responsible person in charge at least 5 days before your arrival via email.

Additionally, you will need the following documents to move into the dormitory:

  • negative PCR test (not older than 48 hours at arrival)
  • Letter from the public health department releasing you from the quarantine obligation

Moveing in earlier due to a shortage of the quarantine is only possible with the letter of the public health department. The negative PCR test alone won't be sufficient.

You can choose to stay in a hostel or a hotel (please bring a negaive PCR test!) for the time of the quarantine.

Information for tenants of the residence halls of the Studentenwerk Postdam

I live in the student residence in Potsdam. How can I activate Internet access?

In this document you will find a detailed description of how to conclude the contract for the Internet. You can do this shortly before your arrival, so that the Internet is immediately available to you when you move in.

Do I have to register with the authorities?

Detailed information on how to register at the Residents' Registration Office and the Foreigners Registration Office can be found in our "Guide for Program Students".

Students from pandemic risk areas must also register with the public health department.

University and Studies

How do I activate my UP account and what do I need it for?

The central university account (UP account) is your personal identification for access to a number of IT services, such like:

  • Webmailbox und Mail.UP
  • PULS
  • WLAN (eduroam)
  • Moodle
  • Box.UP
  • E-Learning Plattform Moodle.UP
  • Media.UP
  • VPN
  • ZOOM
  • and many more

Before using it for the first time, you must activate your account on the Account.UP website. However, this is only possible after your semester fee has been received!

Follow the steps for account activation. Please make sure to enter the same data as in your identity card/passport. You will also find instructions for account activation directly on the personalized letter under the Potsdam University chip card (PUCK).

How do I get my PUCK and what do I need it for?

The PUCK (Potsdam University chip card) will be sent to you by postal mail together with other important documents, if no personal delivery is possible. It serves as:

  • Student identification card
  • Library card
  • Semester ticket - ticket for all types of public transport (VBB) in the states of Brandenburg and Berlin
  • Electronic wallet – copy card and printing in the computer rooms run by ZIM; cashless payment in the dining halls and cafeterias

What to do if your PUCK is stolen or lost, how to use it as a money card and other topics can be found in the "Guide for International Exchange Students".

Which further documents do I need and how do I get my info folder?

Your info folder with further important documents will be sent to you by postal mail, if no personal delivery is possible. Among other documents you will find your iTAN list, which you will need for booking courses in PULS. Due to the pandemic, some of the documents presented in the video will only be made available to you online.

You will also find relevant information on starting your studies summarized in our "Guide for International Exchange Students".

How do I find courses?

How do I register for courses?

Whom can I contact if I have questions regarding the content of courses or my timetable?

The departmental exchange coordinators as well as the faculty tutors are at your disposal. Make sure to attend the meeting with your departmental exchange coordinator before the start of the lecture period.

How does online study work?

Lots of courses and advisory sessions take place digitally via the ZOOM software.  Details on how to use ZOOM can be found on the Homepage of the University of Potsdam.

Where can I find out about news at the University of Potsdam due to the Corona Pandemic?

Please check regularly for Information on the consequences of the corona crisis on studies and teaching. Specific information can be found under "Consequences for international program and exchange students".

Only relates to exchange students

Can I still cancel or postpone my studies at the University of Potsdam?

You can withdraw from enrollment until March 31, 2021. In this case you must submit an application form, sign it and send it together with your PUCK by postal mail to the International Office on time.

If you wish to postpone your stay to the winter semester 2021/22 or the summer semester 2022, please contact us.

Only relates to exchange students

Learning German

German courses at the Zessko

Only for the beginner course you do not need a placement test. Otherwise you have to take a placement test online and can then register for a course within the enrollment period. Detailed information can be found in this info sheet.

The German courses at the Zessko are not for students of German Philology.

Courses for students of German Philology

There are special courses for exchange students of German Philology. Detailed information about the courses and registration can be found in this info sheet.

Language tandem at the Zessko

You can find detailed information about the language tandem on the Zessko website.