Frequently asked questions

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Who may participate?

To which status group do I belong?

What are alumni of the University of Potsdam?

Am I insured for courses from the Academic Sports Center?

Is a trial training or a trial lesson possible?

Can I transfer to another course?

I would like to change my original booking to another course - is that possible?

I would like to cancel my booked course. How do I proceed?

Cancellation of courses or failure - what now?

How does the waiting list work?

I am having trouble finding the sports facility. Can you help me?

I have a question for the instructor - is it possible to contact the person directly?

What is the purpose of the sports partner exchange?

Is a subsidy by health insurance possible?

What happens if you have lost / not printed out the registration confirmation?

What happens if you cannot attend a date of the booked event?

How is my personal data secured?

What conditions apply to the participation of minors?

I didn't find what I was looking for!

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