Practical Guidelines for International Students
There is currently no German translation of this page. It is only available in English.
Academic Sports Center (Zentrum für Hochschulsport)
Fancy doing sport? The “Hochschulsport/Academic Sports Center” of Uni Potsdam provides a wide variety of sport courses from which you can choose as many as you want each semester. For more information on when and how to enrol, please visit their Website.
AStA (Student Union)
The AStA (Allgemeine Studierendenvertetung) is the Uni Potsdam’s student union. They are here to represent the students’ interests and concerns towards the university administration, but also to the public. Furthermore, they offer free consultations on various matters. For example, if you have issues concerning your courses and/or professors that cannot be easily solved, the AStA offers to help you. The same goes for legal matters and issues with your semester ticket.
For more information and their office hours, you can check their website.
Bank
To open a German bank account you will be asked for a form of identification; usually your identity card or passport. Some banks will also want to see your registration card (“Meldebescheinigung”) from the registration office (“Einwohnermeldeamt”), and maybe your residence permit. In any case, the bank needs an official document that confirms your name, current address, nationality and age.
Some banks offer free or discounted accounts for students, so make sure to bring your certificate of enrolment.
For students who had to open a "Sperrkonto" in your home country, please be aware that you can often not use the account immediately after opening (upon arrival). As you will probably have to pay quite a lot at the beginning of your stay (deposit for apartment, health insurance, furniture, household appliances etc.), make sure you have an alternative method at hand (e.g. withdrawing money from your home bank account at German ATMs). Additionally, you might want to bring some Euros in cash with you for your arrival, for example to pay for train tickets. As mentioned before, it is not always possible to pay by card in Germany.
Counselling and Advisory Services
You can find information about counselling and advisory services of the university here.
For external counselling services, please have a look at the list here.
Discrimination and Equal Opportunities
We want all international students to feel welcome during their time at the University of Potsdam, whether you're here for a summer course, a semester or your entire degree. The university has a number of diversity and anti-discrimination policies you can read about here.
If you believe you may have experienced discrimination, you can find more resources and get in touch with the university's Equal Opportunites Team here.
ESN - Erasmus Student Network
The Erasmus Student Network of the University of Potsdam is a student initiative which organises events for international and local students. Particularly in the first weeks of each semester, they offer a broad program for you to settle in smoothly. They also provide you with a variety of events to connect with other students during the semester. If you have any questions about life around Potsdam and free-time activities, you can always send them an email. (info@esn-potsdam.de) or reach out over Instagram
For more information you can visit their Website:
Housing
The housing situation in Potsdam and Berlin is very tight and there are very few affordable and furnished apartments and rooms. Start looking for accommodation as soon as you have decided to study at the University of Potsdam!
Use this link for Housing Information as well as using social media to get in touch with landlords and other students.
For International Program and Exchange Students:
When you apply to Uni Potsdam via UPrepare, You’ll find detailed information on how to apply for a dorm room. Please read UPrepare carefully before filling out the online form. No documents have to be handed in as an exchange student! Of course, you can also try and find housing on your own, but please be aware that it is rather difficult to find a flat in the area in and around Potsdam and Berlin.
For Degree Students (Bachelor and Master)
For some information on how to find housing, click here.
For housing assistance in the International Office, contact housing-for-incomingsuuni-potsdampde
Medical Institutions
For general enquiries, you need to go to a general practitioner (Allgemeinarzt, or Hausarzt), who often works in a private practice. You should make an appointment by telephone beforehand, as some doctors only have limited capacity; however, sometimes it is possible to go there early in the morning (minimum 15 minutes before office hours) for urgent matters. Sometimes, private practices work on a “first come first serve” basis.
Some doctors also allow you to book appointments online. If that is the case, you will likely find a link to the platform they use on their website. If you struggle to get an appointment online for an urgent matter, contacting them by other means might still help.
If necessary, the Hausarzt will recommend a specialist for you, too. In some cases, for example if you need a dentist, you don’t have to go to a general practitioner beforehand, but instead you will need to make an appointment with a dentist directly.
Usually, the office hours are strictly limited from Monday to Friday but you can look them up on the internet beforehand. Moreover, you can look online for “Notdienste”, where you can find numbers of the following doctors: Ärzte (doctors), Krankentransporte (ambulance service), Zahnärzte (dentists), Augenärzte (eye specialists), Tierärzte (veterinarians), Apotheken (pharmacies).
You can use the “Arztsuche”-tool to find specific doctors for your needs on the KVBB website . You can also select filters to find doctors who speak different languages.
Always bring your health insurance card when you visit a physician!
More useful information about medical matters in Germany can be found on the Uni Potsdam website and on this external website.
Outside office hours:
At the weekend or in emergency cases, you can go to the hospital or to the emergency room and they will send you to a specialist in the building.
To get an ambulance, you call the “Notdienst” with the nationwide number “112”.
In addition, you can call the “Ärztlicher Notdienst” with the number “116 117”, which will guide you to a doctor in your area.
Mobile Phone
There are a number of mobile phone providers whose offers differ in price and extent. Most of them offer flat rates for SMS, calls and mobile data, the volume of which depends on how much you can/are willing to spend monthly.
Some providers offer “pre-paid” tariffs which do not bind you to a contract but are able to be cancelled on a monthly basis. If you are willing to enter into a contract you can often choose between different contract periods, ranging from 0 to 24 months, which will usually have an influence on the monthly fee. Generally, calls within the EU are free of charge. However, please be aware of the fact that some providers will charge you if you call numbers outside of the EU. It might be a good idea to use your mobile data (or the wifi in Uni or your home) and apps to make calls to other countries.
Some inexpensive Prepaid tariffs can be found at Lidl Connect , Aldi Talk , SmartMobile, Vodafone . You can find information online by using Google, and in some cases there is information material in the supermarkets (for example with Aldi or Lidl Talk).
Nextbike
All students from Uni Potsdam can receive 3 free hours daily in Potsdam and 30 minutes daily in Berlin with the rental bikes from Nextbike - check out their Nextbike's Website.
A great choice for the enviroment and for your health!
Public Transport
As a student, you have can use all regional modes of public transport throughout Germany with your Semesterticket which all enrolled students automatically get. This includes bus, tram, S-Bahn, U-Bahn and Regionalbahnen but not long-distance InterCity trains -- ICs and ICEs. Your physical student ID no longer works as a ticket; you need to download the ticket through an app. You should receive email instructions on how this works as soon as you are registered as a student.
Similar to other big cities, Berlin’s transportation system is divided into different zones -- A, B and C, going from the city center outwards. If you arrive at Berlin (BER) airport and want to travel to Potsdam with public transport before you have your student ID, you will require an “ABC-Ticket” for your train journey, as Potsdam belongs to zone C.
When taking the bus, people usually use the first door and show their ticket when passing the bus driver. In other means of transportation, for example in the U-Bahn, S-Bahn and Regionalbahn, you only have to show your ticket when asked by a ticket inspector.
The easiest option to find your way and train connections in Berlin and Potsdam is by using apps, such as "DB-Bahn" "VBB Routenplaner" or "BVG". These will show you the fastest connections and can also tell you whether a train will be late, early or cancelled altogether. It is also possible to use Google Maps as it is synchronized with the railway connections.
In case you don’t have mobile data on your phone upon arrival, you can plan your journey from the airport to Potsdam before arriving in Germany. You can use the public transport features on Google Maps, DB , VBB-Routenplaneror BVG Just fill in your date and time of arrival, the station of departure and your destination and it will give you your best travel options. You can also print out the journey. It might be best to have a few alternative routes with different departures at hand, just in case your flight/train/bus is delayed.
Supermarkets
Opening times in supermarkets are usually from Monday to Saturday, ranging between 7am and 10pm, although some supermarkets might be open a bit longer. You can easily look up the opening times on the internet. Generally, in Germany all shops are closed on Sundays and on national holidays!
However, Berlin “Spätis” (small kiosks that are open during the night) are usually open on Sundays but also a little more expensive than normal supermarkets. There are some select supermarkets that are allowed to open on Sundays, they are normally located in main train stations.
Some supermarkets such as Rewe, Edeka or Bio Company are generally more expensive than discount stores, e.g. Kaufland, Lidl, Aldi or Netto, even with offering the exact same product. However, often they have a wider range of products. Qualitatively the products are (nearly) all the same.
Be aware that card payments are not possible everywhere; Germans cling to their cash.
Tutoring and writing assistance
Tutors can advise international students on site and with expertise that is relevant to their field of study. Tutors can assist in putting together course schedules, provide information on the course of studies or program structures, and support international students when they encounter difficulties in their studies. Tutoring and writing assistance for international students
University
For International Program and Exchange Students:
Please follow the instructions from the International Office and attend the “Welcome Week” in order to get all your files, such as your student ID card. You will also get information on German language courses, how to enroll into university courses and tips for upcoming university events. You can find more information on the language courses.
For Degree Students (Bachelor and Master):
Click here for more information on all official University matters.