Please note!
The Service Center in Golm will be closed on September 22, 2026.
The Service Center at the Neues Palais will be closed on September 18 and 25, 2026.
ZIM Service Center
If you have any questions about the tasks and services of the ZIM, or specific problems, you can personally contact our Service Centers at all three locations.
Please also note our additional WiFi consultation hours.
Our opening hours
Am Neuen Palais:
Monday - Thursday: 8 am - 3 pm | Friday: 8 am - 2 pm
Golm:
Monday, Tuesday, Thursday: 8 am - 3 pm | Friday: 8 am - 2 pm
Griebnitzsee:
Monday - Wednesday: 8 am - 3 pm | Friday: 8 am - 2 pm
Our student employees are there for you at all locations from 3 pm
Our Services
We are happy to support you with:
- – Questions about the central university account
- – On site at the locations (first level support)
- – Support and information for the ZIM computer pool rooms
- – Application & questions about the campus network at the student dormitory
- – Laptops and technology for presentations and events If you have questions about other services and offers by ZIM, we will be happy to direct you to the right specialist teams.
Where do I find the Service Center?
Service Center Am Neuen Palais
Jens Löffler and Philipp Torn | building 8, room 0.65
Teleph.: +49 331 977-4444 | Fax: +49 331 977-1750
Email: zim-serviceuuni-potsdampde
Service Center Golm
Jana Golinowski-Reichenberg | building 8, room 0.07
Teleph.: +49 331 977-4444 | Fax: +49 331 977-1750
Email: zim-serviceuuni-potsdampde
Service Center Griebnitzsee
Jeanette Stallschus | building 01, room 1.46
Teleph.: +49 331 977-4444 | Fax: +49 331 977-1750
Email: zim-serviceuuni-potsdampde