Potsdam Graduate School: Workshop "Solution Oriented Conflict Management"

The workshop offers effective strategies for handling conflict situations in the academic world. When intelligently managed, conflicts present opportunities for personal growth and deeper relationships. They are a part of everyday life and exist in the professional sphere as well. Whether you find yourself involved in a conflict or mediating one, learning new strategies and behaviors is always advantageous. This approach grants greater flexibility in handling various scenarios and personalities, ultimately reducing potential distress.

This seminar provides participants with the chance to reflect on their attitudes toward conflict and apply new techniques practically. It explores what constitutes a conflict and the positive role it can play as a learning opportunity. By examining typical conflict situations—such as interactions with supervisors, clients, and colleagues—participants will work on solutions to disagreements and criticism. A key focus is on intercultural competence and viewing diversity in teams as a potential asset rather than a source of conflict. Strategies for dealing with unfair communication, including provocation and intrigue, are also discussed, along with successfully implementing win-win solutions.

The workshop includes inspiring inputs, exercises, small group work, and discussions to create an engaging learning environment and achieve sustainable outcomes. Participants will learn to approach conflicts as creative challenges and develop valuable conflict resolution skills.