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Service & Standards

Photo: Matthias Friel


  • Free WiFi on all of the 3 locations of the University of Potsdam,
  • 24 h emergency contacts during your stay in Potsdam.
  • Discounts for visiting academic or cultural institutions.

Our Standards

High standards of quality:

  • highly qualified instructors in a professional environment;
  • courses with innovative teaching methods for a sustainable learning outcome;
  • Efficient study management due to flexible course design  fitting individual needs and demands.

Our participants learn or improve their:

  • professional knowledge;
  • strategies for finding solutions;
  • ability to work in self-governing groups;
  • communication skills
  • international perspective.

Our principles for courses design:

  • learner-centered teaching approach,
  • flexible choice of teaching staff and methods,
  • regular assessment to mark progress,
  • and regular program evaluations by both the participants and staff

Principles of our Course Design

In the process of designing the special programs, we primarily consider your needs regard as relevant for the classes and the course’s cultural program. Our focus is set on:

  • A study program with highly qualified and experienced professors in modern premises.
  • Extensive support and assistance, beginning with the preparation for your stay in Germany and later on followed by on-campus services by our tutors and staff.
  • Regular evaluation in order to ensure both the high quality of teaching and your personal well-being.

Our main focus concerning all of our programs is to guarantee

  • a high academic level
  • a well-balanced variety of programs designed for different requirements
  • ongoing support of the course participants concerning all issues of their stay in Germany and especially in Potsdam and at the university. They can expect the following services: counseling, support for their preparations, and on-campus consultation service.

In order to keep these guarantees, it is our first priority to work in close contact with the participants. We finish all course programs with a conclusive evaluation to get information on the personal opinion of each participant about academic, cultural and support issues. These evaluations are the basis of our work to optimize our courses, to continuously improve our course offers, and to meet the participants’ expectations more and more exactly.