uni-potsdam.de

You are using an old browser with security vulnerabilities and can not use the features of this website.

Here you will see how you can easily upgrade your browser.

Potsdam University’s Chip Card (PUCK)

Sample of a PUCK

First Issue of the PUCK | Charging Stations | Validation Stations | Validation Times | Lost Cards | Safekeeping and & Handling | Contact | FAQ

All University of Potsdam students receive a chip card (PUCK) that serves as their student ID. Your PUCK has the following functions:

  • Student ID with security features as the owner’s proof of identity
  • Semester ticket
  • Library card
  • Copy and print card
  • An electronic wallet for small amounts to make payments in dining halls, cafeterias, and libraries

The personal data stored on the card include your name, your student registration number, and a photo.

You can add money to your electronic wallet at one of the charging stations located at the three university campuses.

Sample of a PUCK

First Issue of the PUCK

After your payment, your PUCK will be issued and delivered by mail. The envelope contains the PUCK, the mail account and a variety of information material.
In a second envelope your TAN list (PULS) will be delivered to you separately. Access to this portal will allow you to print certificates of enrollment, register for classes, etc.

The shipping of the PUCKs starts at the beginning of September and will be processed daily. Please be patient and wait for the delivery of the PUCK. In this period we have our peak workload, but we do our best to send out all documents promptly.

Please understand that the documents cannot be collected personally.

EXCEPTIONS
International Program Students will get the PUCK due to organizational matters personally at the International Office.

A PUCK charging station

Charging Stations

Charging stations for adding money to your electronic wallet can be found at the following locations:

  • Am Neuen Palais, House 8, in front of the secretary’s office of the ZIM/ZEIK (the entrance is to the right of the cafeteria)

  • Griebnitzsee, House 1
  • Golm, Dining Hall (Mensa)

  • Golm, House 14a

The charging stations accept Euro bills for adding money to your electronic wallet. The minimum amount that can be added to your account is 5 Euro. We recommend not adding more than 50 Euro to your account.

Assistance for students with disabilities: If you require assistance in recharging your chip card, please contact the secretary’s offices of the ZIM/ZEIK or the tutors working in the computer pool.

A PUCK charging station
A PUCK validation station

Validation Stations

The validity period for your chip card can only be updated at one of the validation stations at the following locations and times:

  • Am Neuen Palais, House 8, in the hallway outside the rooms 0.66/0.69 (Computer Pool)
    Monday through Friday from 7:00 AM to 8:00 PM
  • Golm, House 14a, Foyer,
    Monday through Friday from 7:00 AM to 10:00 PM
  • Griebnitzsee, House 5, entryway to the University Library
    see hours of operation for the library

You can make changes to your address via the PULS-Portal. Please remember to take your card after completing your transactions!

A PUCK validation station

Validation Times

Winter Semester (Re-registration period June 15 through July 15)
Starting on July 1, you may use the validation stations to update the validity period of your PUCK. You can print your enrollment certificates and your confirmation of periods of study as well as change your address through the PULS-Portal. The printed certificates contain a verification key that enables any public authority to verify your records.

Summer Semester (Re-registration period January 15 through February 15).
Starting on February 1, you may use the validation stations to update the validity period of your PUCK. You can print your enrollment certificates and your confirmation of periods of study as well as change your address through the PULS-Portal. The printed certificates contain a verification key that enables any public authority to verify your records.

Lost Cards

A lost or stolen card can cause damage to the student as well as to the University of Potsdam. In order to minimize this damage, we recommend that you cancel your card immediately by calling or e-mailing the PUCK Service Point. To receive a new chip card, please come to the PUCK Service Point during office hours. You should bring a completed issue request form for a replacement chip card, a current passport photo, your ID, and your girocard (a debit card, formerly also known as ec-card). Your replacement chip card costs €5.11, and a girocard is the only accepted method of payment!

Advice

  • Since several different documents fulfill the same purpose of identification, the PUCK Service Point accepts the following documents to verify your identity: personal identification card (Personalausweis), preliminary identification card, driver’s license or passport.
  • Payments can only be made by girocard (a debit card, formerly also known as ec-card) in combination with your PIN!

Safekeeping & Handling

Your PUCK card is a high-tech device. We recommend careful handling to ensure its functionality. You should take special care not to damage the microchip located on the card.

Please avoid the following:

  • Bending the card (can break the antenna),
  • Slight yet permanent curving of the card, or exposing it to high temperatures (causes problems in imprinting the data on the thermochromatic strips during validation),
  • Soiling and scratching the surface of the card, as well as other physical damages (damage to the thermochromatic layer, the laminate, and the labeling),
  • Chemical effects (such as those caused by washing the card).

You should always keep your PUCK card in a protective sleeve to ensure that it enjoys a long life. Be sure when selecting a protective sleeve that it does not contain plasticizers, which can damage the card, for example by fading the photo on your PUCK card.

If your PUCK card becomes unusable due to improper handling, then you will have to pay for the issuance of a replacement card.

PUCK Service Point

 

Campus Am Neuen Palais
House 8, Room 0.08

Office Hours

Monday10:00 AM - 12:00 PM1:00 PM - 3:00 PM

Tuesday10:00 AM - 12:00 PM2:00 PM - 5:00 PM

WednesdayCLOSED
Thursday10:00 AM - 12:00 PM1:00 PM - 3:00 PM

Friday10:00 AM - 12:00 PM

Please note that there is no service on Apr 03., Apr 04. and Apr 06. in the morning. There is also no service on Apr 18., Apr 20. and Apr 21. in the morning.