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Sunday, June 24, 2018: Our team member Hanna Krasnova and our estimated colleague Robert Winter from Universität St. Gallen, Switzerland, teamed up some months ago to start organizing what then turned out to be the Doctoral Consortium at the European Conference of Information Systems 2018, that took place in Portsmouth, UK. Running from Saturday to Sunday, the Doctoral Consortium was the opening act for the conference, and a great opportunity for doctoral students currently working on dissertations in the area of Information Systems to share their work and receive feedback in a collegial and affirmative environment.
We were really impressed with all their work, and are curious to see what future holds for our participants. Maybe we’ll see some again next year? We definitely hope so!
For more information on ECIS 2018, please visit.
For more information on the Doctoral Consortium 2018, please visit.
Tuesday, May 12, 2018: Today at the Weizenbaum Institut for the Networked Society, around 50 of our students and colleagues came together for the first movie night! Our colleagues screened “Democracy – Im Rausch der Daten”, a German documentary about the European Union legislation by David Bernet from the year 2015.
Sharing cookies, chips and popcorn, we accompanied European Parliament member Jan Philipp Albrecht and the Vice-President of the European Commission and Commissioner for Justice, Fundamental Rights and Citizenship, Viviane Reding, on their fight for greater data protection. After the screening, we had the opportunity to talk to Ralf Bendrath via Skype - Ralf is the senior policy advisor to Jan Philipp Albrecht, with a focus on digital civil liberties, including privacy and security. Our students and colleagues really seized the moment, asking on the biggest challenges while negotiating, the role of the German government, on Ralf’s first observations and insights on the law being implemented, and so on.
We thank our colleagues from our chair and from the research groups “Data as means of payment” and “Shifts in norm setting” for organizing this event, Ralf Bendrath for answering our questions, and hope to be able to participate in some more opportunities like this one in the future!
For more information on the Weizenbaum Institute for the Networked Society, click here.
For more information on the movie “Democracy - Im Rausch der Daten”, click here.
Thursday, June 28, 2018: These days, the European Conference of Information Systems 2018 took place in Portsmouth, UK, and we were happy to be able to participate again, together with our team members from the Chair for Business Informatics, esp. Social Media and Data Science, and the Weizenbaum Institute for the Networked Society. The theme of the conference this year was “Beyond Digitization – Facets of Socio-Technical Change” - so interesting! ECIS is one of the leading European conferences in these topics, and we were grateful to be able to participate, connect with other participants and as such get some fantastic new insights for our work. Thank you so much for having us, we’re looking forward to ECIS 2019!
For more information on ECIS 2018, please visit here
For more information on our team members, please visit our team section here
Thursday, June 28, 2018: During the course of the conference, some of our team members and some of our other team members’ estimeed coauthors, presented their research papers at the European Conference for Information Systems 2018, that took place in Portsmouth, UK.
Our very own Safa’a AbuJarour introduced us to her research paper “ICT as an Enabler: Understanding the Role of Online Communication in the Social Inclusion of Syrian Refugees in Germany” (you can find this and the following references at the end of this news item).
Other papers accepted to the ECIS 2018 conference and presented by our esteemed coauthors were: Olga Abramova and Hanna Krasnova’s paper on the role of perspective-taking on social networking sites called “When You Share, You Should Care: Examining the Role of Perspective-Taking on Social Networking Sites”, and Annika Baumann’s paper on crowdturfing on Instagram named “ Crowdturfing on Instagram - The Influence of Profile Characteristics on the Engagement of Others”.
We’re grateful for the opportunity to present and discuss our work, and are looking forward to next year’s conference!
For more information on ECIS 2018, please visit here
For more information on our research, please visit here
Tuesday, May 15, 2018 - The first Weizenbaum Symposium on “The Future of Work and Innovation in a Networked Society” took place today in Berlin. Linking up with the theme “Working Worlds of the Future” of the Science Year 2018, it offered the opportunity to bring together different disciplinary perspectives on the transformation of the working world and of innovation models in the digital society.
In e.g. panel sessions such as “Digital entrepreneurship and work”, “Platforms and crowds” and “The bright and the dark sides of digital work”, participants could identify and discuss the key challenges for the creation of a self-determined, creative and innovative society. The symposium brought together almost 200 experts from science, politics and business to exchange views on the latest trends and research results. Our chair members were present, as well, and gained some great new insights. We’re looking forward to the next edition!
For more information on the Weizenbaum Symposium, please visit here
Monday, May 15, 2018: Today, the fourth Digital Future Science Match took place in Berlin, and several of our team members from Weizenbaum Institute for the Networked Society were there to witness, along with about 1,000 other participants.
The Digital Future Science Match is an international computer science conference held in Berlin every spring, honouring the invention of the Z3 computer by Konrad Zuse in 1941. This year, it was a joint effort of Verlag Der Tagesspiegel and six renowned scientific institutions - Zuse Institute Berlin, German Research Center for Artificial Intelligence, Berlin Big Data Center, Einstein Center Digital Future, as well as our colleagues from Hasso Plattner Institute and our Weizenbaum Institute for the Networked Society.
It brought together experts from science, industry and politics on topics such as Big Data, Digital Society, Industrie 4.0 and many more, in different formats - among them sessions, short plenary presentations, and of course the breaks and expert lunch. This year, over 50 leading academics shared their insights, and we’re thankful that we had the privilege to be there and could take it all in. We’re looking forward to attend again next year!
For more information on the Digital Future Science Match 2018, please click here
Thursday, February 15, 2018: In the process of establishing the new Weizenbaum-Institute for the Networked Society, we are again gaining new team members. Please welcome with us our PhD candidate Cora Berger and our Postdoc Antonia Köster!
The Weizenbaum-Institute is investigating the fundamental changes in society in the course of digitization. Cora and Antonia are joining Hanna Krasnova’s research group “Digital Integration”, part of the wider research area “Knowledge, Education, and Social Inequality”. As such, they are located in the institute’s offices in Berlin. We hope you’ll have a great time with us and the other research teams, and are looking forward to your visits to Campus Griebnitzsee!
For more information on Cora, please visit
For more information on Antonia, please visit
For more information on the DII, please visit
Wednesday, January 31, 2018: At the beginning of 2018, the research magazine "Portal Wissen" of the University of Potsdam published a contribution by Prof. Dr. Hanna Krasnova on the impact of digital communication channels on our everyday lives.
Under the title "schau! mich! an!" (in English: “look! at! me!”) Prof. Dr. Hanna Krasnova answers questions about different aspects and effects the use of new communication channels has on her teaching, and social relationships and well-being of people in general. But look! for! yourselves!
To access the article, please visit
Friday, February 2, 2018: Less than four months away from the symposium the Weizenbaum Institute for the Networked Society organizes on the subject of “The Future of Work and Innovation in a Networked Society”, we’d like to remind you again of the possibility to turn in abstracts for contributions. They must be submitted as a PDF file by February 16, with submission feedback given by March 16, while the conference itself will take place on May 15, 2018.
The aim of the symposium is to bring together different disciplinary perspectives (e.g., from communication and social science, legal studies, computer science, economics science and engineering science) on the transformation of the working world and of innovation models in the digital society, and to identify and discuss the key challenges for the creation of a self-determined, creative and innovative society.
Just to give you some ideas, thematic areas could be:
We’re looking forward to your insights and conclusions!
For more information regarding the papers and the symposium itself, please visit
Monday, January 15, 2018: In cooperation with the new Weizenbaum Institute, our team is expanding: this month, we welcomed our new PhD candidates Katharina Baum and Hannes-Vincent Krause, as well as our new Postdoc Annika Baumann. Welcome everybody, happy to have you here with us! The three of them are joining Hanna Krasnova’s research group regarding “Digital Technologies and Well-Being”, dedicated to investigating positive consequences as well as dangers that digital technologies such as social media and apps may contain for one’s own well-being.
Unfortunately for us at Campus Griebnitzsee, we’re not going to see that much of our exciting new team members as they’re mostly going to hang around in the new Weizenbaum Institute’s building, researching and discussing among the other teams. We’re still looking forward to your sporadic visits and are really keen to hear everything about your thrilling insights!
For more information on Katharina, please visit
For more information on Hannes, please visit
For more information on Annika, please visit
For more information on the Weizenbaum Institut, please visit
Thursday, December 14, 2017: Today, Prof. Dr. Hanna Krasnova was at the Annual Conference of the Office for the Equal Treatment of EU Workers. The topic was “Social Media - New Paths in EU Migration Advice”, and we’re excited that she was invited to give a keynote speech on “Social Media for Migrant Integration: The Case of Syrian Refugees" as well as to participate in the panel discussion that took part on the first day of the conference.
The panel was called “Social media - Access to information and consultation” and consisted of Prof. Dr. Krasnova, Dr. Christian Pfeffer-Hoffmann (Minor), Prof. Dr. Joachim Trebbe (FU Berlin), Sharmila Hashimi (Handbook Germany, Neue Deutsche Medienmacher) and Hannes Rumm (Estonian Ministry of Foreign Affairs). Together, they shared their valuable insights with each other and the audience.
The Conference itself was organized by the Federal Government Commissioner for Migration, Refugees and Integration. It was an interesting opportunity to participate and gain knowledge from experts all around Europe.
Thank you for having us! For more information on the Office for the Equal Treatment of EU Workers, please visit.
Monday, January 8, 2018: During this winter term, we welcomed two new members to our team: say hello to Jan Kopankiewicz and Max Töpfer! Jan and Max are participating in the new Weizenbaum Institute for the Networked Society, and we as Chair for Social Media and Data Science from the University of Potsdam are happy to be collaborating with both of them in some cross-institutional issues from now on. We're sure you'll see them around, either at Campus Griebnitzsee or the Weizenbaum Institute! For more information, have a look at our student assistants section.
For more information on the Weizenbaum Institute for the Networked Society, please visit here
Tuesday, December 12, 2017: Today, Social Media strategist Lucas Hoffmann came all the way to Potsdam again, to tell our students all about Online and Social Media Marketing. Same as last time, when he came to share his insights with us several months ago, it was really interesting to listen to his lecture. Lucas has plenty of experience in the field, and can explain concepts and correlations by referring to really interesting examples.
Again this time, the lecture was followed by a Q&A session where our students used the opportunity to ask Lucas for his professional opinion and advice on several different issues. On behalf of our Chair we would like to thank Lucas for visiting the University of Potsdam again, and are looking forward to future collaboration!
For more information about Lucas, please visit him on:
Facebook, click here.
or on his homepage, click here.
Monday, November 20, 2017: It was our pleasure to welcome Dr. Daniel le Roux and Douglas Parry, both from the Cognition and Technology Research Group from Stellenbosch University, South Africa. Dr. Daniel le Roux and Douglas Parry shared with us and our students their insights on the state of research concerning media multitasking and cognition, with special emphasis on different categories of hypothesis that have emerged on the basis of recent empirical findings, and their own critiques regarding those conclusions. So interesting!
For Dr. Daniel le Roux, it was his second trip to Potsdam: last year, he visited us and presented his research on the topic “Smart Phones and Academic Performance”. In Stellenbosch University, he teaches Business Analysis and Information Systems Modelling, and is also the head of Department of Information Science’s Cognition and Technology Research Group, where they conduct research projects concerning the interplay between human cognition and emerging digital technologies.
Douglas Parry is part of the Cognition and Technology Research Group (CTRG), focusing on the psychology of technology - researching new media, distraction, and attention management. He is also currently holding a faculty position teaching and supervising within the undergraduate and postgraduate Socio Informatics programs. For Douglas, it was his first visit to Potsdam, and we hope he enjoyed it, and will be back!
We want to thank both for granting us and especially our students this interesting opportunity, and hope to welcome them again soon in the future!
For more information about the Cognition and Technology Research Group, please visit here.
For Dr. Daniel le Roux’s research profile, please visit here.
For Douglas Parry’s personal site, please visit here.
Monday, October 23, 2017: Digital transformation and its significance for Business Informatics are at the center of the new master program inaugurated at the University of Potsdam. It also includes our Chair’s focus on Social Media, and is the first master program of this kind in Germany.
Today we celebrated its inauguration with representatives from the political, economic and scientific sectors. European Commissioner for Budget and Human Resources and Keynote-Speaker Günther Oettinger as well as representatives of the Brandenburg state government welcomed our first master students. This was followed by a lecture by Cevat Yerli (CEO of the Video game and software developer Crytek) on Virtual Reality, and a discussion by Dr. Bernd Welz (Chief Knowledge Officer of SAP), Prof. Dr. Christoph Meinerl (CEO of the Hasso Plattner Institute) and Prof. Dr. Key Pouttchi (SAP Professor of Business Informatics and Digitalization, University of Potsdam) on how universities should train their students on Digital Transformation.
We thank everyone for their presence and look forward to the future cooperation in the implementation of this exciting new project!
For more information on the program, click here.
Sunday, October 15, 2017: The Georges Anawati Foundation has nominated our research associate Safa'a AbuJarour as a member of the Selection Committee for the Anawati Innovation Award 2017.
Founded in 2000, the foundation aims to promote the encounter of people from Christian and Muslim cultures in Germany while supporting initiatives that sustainably intensify interreligious and intercultural dialogue and promote mutual respect and understanding.
With the new project 'Anawati Innovation Award', the foundation is breaking new ground. They want to support social innovation with the concept of seed-funding. In a one-year funding program, the award winner receives financial support, has access to leadership training and is advised by experts. The promotion starts on 1 January 2018 and runs for 12 months.
Finalists were selected that presented themselves in a one-day selection process of the selection committee. It took place in the premises of the Studienstiftung des deutschen Volkes in Berlin.
We also thank Safa'a AbuJarour for her representation of our chair in this selection committee.
For more information on the Georges Anawati Foundation, please visit here.
Monday, October 16, 2017: Today, the Chair for Business Informatics and its different specializations held its traditional information session where students could learn all about the specialized chairs and their course offers. Representing our Chair for Social Media and Data Science, Hanna Krasnova presented our team members and teaching program, and invited everybody to get on board.
Having learned from previous semesters, we decided to hold the session at one of our lecture halls instead of a seminar room. But – fortunately or unfortunately, we honestly just can’t decide how to feel about it! – this time, again, the room ended up being fully packed. Have a look at the picture and see for yourselves. Dear students, we’re thrilled and hope to see some of you again in our lectures and seminars!
For more information on our course offers, please visit our teaching section.
Monday, October 2, 2017: Our team has two new members: Jana Gundlach and Margarita Gladkaya join us as our new PhD candidates. While Jana is interested in Digital Integration, Open Education and Connectivity, Margarita focusses on the impact of SNSs on well-being, Health Economics, Big Data and Applied Econometrics. Both, aside from cooperating with the new German Internet Institute, are already very much involved in preparing tutorials and supervising seminars – so you’ll definitely see them around! If you want to have a chat with them or just have a look at their office hours, you can use the links provided on their profiles in the team section.
Jana and Margarita, we’re looking forward to be working with you!
Thursday, September 21, 2017: Our chair member and principal investigator of the new Weizenbaum Institute for the Networked Society, Hanna Krasnova, was being interviewed by the Berlin newspaper Berliner Morgenpost.
There, being in charge of the Research Group “Digital Technologies and Well-Being”, she gave information on its possible research topics and interests, e.g. finding new insights regarding how virtual social platforms should be designed so that they could be used to ease elderly people’s isolation.
For the entire interview, please follow the link.
Thursday, September 21, 2017: The Weizenbaum Institute for the Networked Society: German Internet Institute has officially started its activities. Based on the joint proposal of seven institutions from Berlin and Brandenburg – with the University of Potsdam being one of them – the Institute was opened by the Federal Minister of Education and Research Prof. Dr. Johanna Wanka in the presence of Berlin’s governing mayor Michael Müller. With Hanna Krasnova being a principal investigator, our chair is looking forward to the upcoming research and exchange of insights together with colleagues from other universities and research institutions!
For more information on the Weizenbaum Insitute, please visit here.
If you want to relive the inauguration, please visit here.
Monday, July 10, 2017: The University magazine “Portal” reports what is happening at the UP – it contains information on important developments and relevant events, presents interesting initiatives and projects, portrays employees and students, and provides insights into the different international activities and research at the university. In its last issue (Portal 1/2017) they put their spotlight on our Chair member Safa’a AbuJarour and her involvement with refugees.
In his article “Integration 4.0”, Matthias Zimmermann describes Safa’a AbuJarour’s voluntary work with refugees and her academic research at the Chair for Social Media and Data Science on the role of technology in the social inclusion of refugees in Germany. He also maps out different additional outcomes – initiatives like place4refugees.de and student projects like “Who are the refugees” – and future activities. But read for yourselves!
You can find the article following this link: https://www.uni-potsdam.de/fileadmin01/projects/up-entdecken/docs/portal/aktuell/Portal_01_2017_web_korrektur.pdf
For more information on place4refugees.de, please visit http://place4refugees.de.
For more information on “Who are the refugees”, please visit https://whoaretherefugees.wordpress.com.
For more information on our other current student projects, please visit https://www.uni-potsdam.de/de/social-media-krasnova/teaching/students-projects.html.
Tuesday, May 2, 2017: Our Chair member Olga Abramova had two papers accepted for the 23rd Americas Conference on Information Systems (AMCIS 2017), one on Storytelling and another one on Self-Disclosure. In the following, you can find their abstracts and links:
Storytelling has been used for a long time as a powerful communication tool. In the time of digital transformation storytelling is rediscovered on online platforms for e-commerce or crowdfunding projects. Digital storytelling is also increasingly used in the social media context, including online blogs, on Twitter or in the form of online reviews of services and products. Across all these digital settings, storytelling is used in order to transport a complex content more vividly to the audience and to ensure that the audience remembers the content as long as possible. In these digital forms of storytelling, textual description is frequently supplemented by digital elements like video, pictures or hypertexts. Recognizing importance of these developments, in this paper we provide an overview of existing studies on storytelling with a particular focus on information systems settings.
For reading the paper, please visit here.
User-generated content is the backbone of any social networking site (SNS) and an important pillar of many business models online. While there is a growing body of research on self-disclosure on SNSs, existing insights remain scattered. To fill this gap, we undertake a systematic literature review by examining 50 studies to identify the factors behind self-disclosure on SNSs. We find that social exchange theory and its extension ‘privacy calculus’ represent a dominant theoretical perspective. Hence, we focus on perceived benefits and costs, as well as cost-mitigating factors as main areas of our investigation. Since personality traits are commonly controlled for or studied within the context of SNS disclosure, we additionally include an exploration of this factor group into our review.
For reading the paper, please visit here.
Thursday, June 15, 2017: Today, as a part of the “Online and Social Media Marketing” course we were happy to welcome Lucas Hoffmann - marketing expert and strategist for digital growth.
In the lecture, Lucas Hoffmann shared his vision of a successful online marketing promotion based on the own extensive experience and accompanied by a wealth of examples. The main particularities of the lecture pointed out by participants were conciseness and concrete recommendations on how to implement the effective campaign. The lecture was followed by a Q&A session where students used the opportunity to ask Lucas for a professional advice for their campaigns. Finally, all participants were impressed by the motivational manner of the talk and found the 90-minute session very inspiring and encouraging!
On behalf of our Chair we would like to thank Lucas for vising the University of Potsdam and are looking forward to future collaboration!
Have a look at the video Lucas made at https://www.youtube.com/watch?v=nB2tCgaKIck
Friday, June 10, 2017: Prof. Dr. Hanna Krasnova and Olga Abramova participated in the 25th European Conference on Information Systems (ECIS 2017), one of the prestigious events held by Association of Information Systems in Guimaraes, Portugal. In the time leading to the Conference, our Chair members had three papers accepted:
“Understanding the role of ICTs in promoting social inclusion: the case of Syrian refugees in Germany” by Safa’a AbuJarour and Hanna Krasnova.
Abstract: With a number of refugees around the world reaching disastrous proportions, there is a growing pressure to understand which measures are effective in promoting social inclusion of refugees in their new homes. Considering an exemplary IT-savviness of the current refugee wave, there is a growing hope in the power of Social Media and other Information and Communication Technologies (ICTs) in supporting integration processes. Contributing to this discourse, in this study we build on the qualitative analysis of fifteen interviews with Syrian refugees in Germany. Based on the capability approach, our findings reveal dependencies between properties of ICTs and their use, ICT-enabled capabilities relevant for refugees, and the corresponding contribution of ICTs to the processes of social inclusion. On the theoretical level, our findings extend current understanding of the ICT effects on the processes of social inclusion in the refugee context. From the practical standpoint, our findings provide actionable recommendations for policy-makers in their efforts to achieve integration. You can find it visiting http://aisel.aisnet.org/ecis2017_rp/115/.
“To phub or not to phub: Understanding off-task smartphone usage and its consequences in the academic environment” by Olga Abramova and Hanna Krasnova, in cooperation with Annika Baumann and Stefan Lessmann from Humboldt University of Berlin.
Abstract: This study was inspired in part by calls for research to explore the ubiquitous phenomenon of phubbing in the academic environment. The goal of our study is to explore the phenomenon of phubbing and its consequences among students. Combining observations, questionnaires, quasi-experimental research design and focus groups interviews, our findings suggest that students phub a substantial amount of lecture time and often underestimate the effect this behavior has on their learning process. The quasi-experimental study shows that the number of times a student looks at a smartphone during the lecture is negatively related to the visual attention, while the total duration of smartphone use worsens the auditory attention. Follow-up analysis of the focus group interviews uncovers the causes of the phenomenon and possible preventive measures. The study thus contributes to a growing body of IS research on undesirable consequences of ICT use and provides implications for IS practitioners, simultaneously calling for a better solution of the problem commonly witnessed by the universities: the improvement of the educational process and student performance in the digital society. You can find it visiting http://aisel.aisnet.org/ecis2017_rp/127/.
“How much will you pay? Understanding the value of information cues on the Sharing Economy” by Olga Abramova and Hanna Krasnova in cooperation with Chee-Wee Tan from Copenhagen Business School.
Abstract: The advent of peer-to-peer accommodation sharing platforms, like Airbnb, has ushered in a new era in travel worldwide. However, to ensure sustainability in the long term, information asymmetry inherent to such platforms has to be tackled. Currently, accommodation sharing platforms offer a multitude of in-built trust-enhancing cues that may reduce information asymmetry, signal trust and aid potential guests in their decision making. Nevertheless, little is known about the effectiveness of these cues in shaping online consumption behavior. Building on the Signalling Theory, this study explores the effectiveness and monetary value of three groups of trust-enhancing cues commonly deployed by service providers to promote trust in the sharing economy via a discrete choice experiment methodology. Findings from our study not only contribute to extant literature on the effectiveness of trust-enhancing cues, but they also empower platform providers and hosts through novel insights on how the performance of their offerings is evaluated by consumers. You can find the paper visiting http://aisel.aisnet.org/ecis2017_rp/66/.
For more information on our research, please visit https://www.uni-potsdam.de/de/social-media-krasnova/research/overview.html.
For more information on ECIS 2017, please visit www.ecis2017.eu.
Friday, June 10, 2017: Our Chair members Prof. Dr. Hanna Krasnova and Olga Abramova participated in the 25th European Conference on Information Systems (ECIS 2017), one of the prestigious events held by Association of Information Systems in Guimaraes, Portugal.
On Tuesday (June, 7) Olga Abramova visited the pre-conference workshop “PLS Path Modeling Using ADANCO 2.0” to advance the empirical analysis skills.
On the first conference day (June, 8) Prof. Dr. Hanna Krasnova opened a floor for the Panel Discussion initiated by Safa’a AbuJarour called “Empowering Refugees with Technology: Best Practices and Research Agenda” where IS experts Antonio Díaz Andrade, Sebastian Olbrich, Chee-Wee Tan, Cathy Urquhart and Manuel together with participants discussed the role of Information & Communication Technology in preventing the current refugee crisis in Europe and possible ways to foster the social inclusion.
On Friday, June 9, the last conference day, three things happened: First, the paper “Understanding the role of ICTs in promoting social inclusion: the case of Syrian refugees in Germany” co-authored with Safa’a AbuJarour was presented by Prof. Dr. Hanna Krasnova in the Session “Participatory Aspects and Inclusion in Social Media”.
Second, Olga Abramova introduced the joint project “To phub or not to phub: Understanding off-task smartphone usage and its consequences in the academic environment” held in cooperation with the Humboldt University of Berlin.
Third, Olga Abramova also presented the research about the value of information cues on the Sharing Economy platforms at the Session “Values of IS”.
Together, we enjoyed such a great event as ECIS 2017 that gave us an opportunity to present the current research projects to the IS community, share our ideas and find partners for further collaboration! See you in 2018!
For more information and links on the mentioned papers, please have a look at our article on the papers accepted to ECIS 2017.
For more information on ECIS 2017, please visit: http://www.ecis2017.eu/.
Monday, June 5, 2017: Two weeks ago, Hanna Krasnova took part in a podcast on the L. A. Radio Show “In Your Right Mind”. “In Your Right Mind” is a new weekly show from Talk Radio 790 KABC Los Angeles that covers different behavioral health topics, where Dr. Tonmoy Sharma and Kristina Kuestner host a roundtable discussion of new guest speakers to raise awareness on pertinent issues that get people talking.
In this edition called “Has Technology Hi-jacked Our Brain?”, they invited the Chair’s very own Hanna Krasnova to talk about technology and the importance of recognizing and acknowledging the risks that come in the digital age: although technology can make our lives be more convenient, it also can cause addiction and affect our emotional and psychological well-being, making us feel very stressed and unhappy.
The podcast was aired today, feel free to tune in!
For more information and listening to the podcast, please visit:
Friday, May 19, 2017: Today, we were able to welcome a special guest as part of our lecture “Online and Social Media Marketing”! Michael Schönberger came all the way to Campus Griebnitzsee to share with us exciting insights about Social Media and Content Strategy at AOK in general, and his daily business in regards to his project “GESUNDE KINDER” in particular. Later Michael kindly agreed to answer our students’ questions, and how they seized this opportunity! Everybody, thank you so much for participating!For more information about GESUNDE KINDER, please visit aok.de/gesundekinder.
Tuesday, May 23, 2017: Together with four Berlin Universities - HU Berlin, FU Berlin, TU Berlin and UDK, as well as WZB and Frauenhofer FOKUS, University of Potsdam wins the application for the German Internet Institute. "Growing digitalization is transforming all areas of our lives, impacting social and political dynamics across the world. Since these transformations are lasting, there is a pressing need for deeper understanding of their meaning for individuals and society as a whole. A new institute will help to accelerate research in this direction, and will serve as a central hub for research efforts in this area. It is an honor to be part of this initiative" - says Prof. Dr. Hanna Krasnova, who will also be a principle investigator.
For more information, please visit vernetzung-und-gesellschaft.de
Friday, 5 May 2017: “Die Schönsten im ganzen Land” - An article written by Frank Luerweg in the German magazine Psychologie heute illustrates how social networks encourage users to compare themselves with one another. Luerweg thereby raises the problem that those who fall for the online self-staging of others are likely to be dissatisfied with their own life.
In this context the author cites Hanna's study (Krasnova, et. al., 2015) about envy on social networking sites among college-age users, which proves that Facebook users do have feelings such as envy when confronted with friends' pictures of positive things like travel trips or concerts. Furthermore envious users have a tendency to feel dejected and improve their personal online presence. The study shows a bias towards posting positive things online, rather than setbacks, sorrows and burdens of life.
The trend of users checking against each other has reached new dimensions through the Internet. Hanna emphasized that people never have had the access to as much information and they tend to connect with similar human beings. This fact further stimulates comparison, because people prefer to compare themselves with others who are like themselves.
You can read the full article in the current edition of the magazine Psychologie heute or on their Web site:
Thursday, May 4th, 2017: With a number of refugees around the world reaching disastrous proportions, there is a growing pressure to understand which measures are effective in promoting social inclusion of refugees in their new homes. Considering an exemplary IT-savviness of the current refugee wave, there is a growing hope in the power of Social Media and other Information and Communication Technologies (ICTs) in supporting integration processes. Contributing to this discourse, in this study we build on the qualitative analysis of fifteen interviews with Syrian refugees in Germany. Based on the capability approach, our findings reveal dependencies between properties of ICTs and their use, ICT-enabled capabilities relevant for refugees, and the corresponding contribution of ICTs to the processes of social inclusion. On the theoretical level, our findings extend current understanding of the ICT effects on the processes of social inclusion in the refugee context. From the practical standpoint, our findings provide actionable recommendations for policy-makers in their efforts to achieve integration.
Thursday, May 4th, 2017: The advent of peer-to-peer accommodation sharing platforms, like Airbnb, has ushered in a new era in travel worldwide. However, to ensure sustainability in the long term, information asymmetry inherent to such platforms has to be tackled. Currently, accommodation sharing platforms offer a multitude of in-built trust-enhancing cues that may reduce information asymmetry, signal trust and aid potential guests in their decision making. Nevertheless, little is known about the effectiveness of these cues in shaping online consumption behavior. Building on the Signalling Theory, this study explores the effectiveness and monetary value of three groups of trust-enhancing cues commonly deployed by service providers to promote trust in the sharing economy via a discrete choice experiment methodology. Findings from our study not only contribute to extant literature on the effectiveness of trust-enhancing cues, but they also empower platform providers and hosts through novel insights on how the performance of their offerings is evaluated by consumers.
Thursday, May 4th, 2017: This study was inspired in part by calls for research to explore the ubiquitous phenomenon of phubbing in the academic environment. The goal of our study is to explore the phenomenon of phubbing and its consequences among students. Combining observations, questionnaires, quasi-experimental research design and focus groups interviews, our findings suggest that students phub a substantial amount of lecture time and often underestimate the effect this behavior has on their learning process. The quasi experimental study shows that the number of times a student looks at a smartphone during the lecture is negatively related to the visual attention, while the total duration of smartphone use worsens the auditory attention. Follow-up analysis of the focus group interviews uncovers the causes of the phenomenon and possible preventive measures. The study thus contributes to a growing body of IS research on undesirable consequences of ICT use and provides implications for IS practitioners, simultaneously calling for a better solution of the problem commonly witnessed by the universities: the improvement of the educational process and student performance in the digital society.
Tuesday, May 2nd, 2017: Please get first insights from our new research paper! Here are some details from the abstract: Storytelling has been used for a long time as a powerful communication tool. In the time of digital transformation storytelling is rediscovered on online platforms for e-commerce or crowdfunding projects. Digital storytelling is also increasingly used in the social media context, including online blogs, on Twitter or in the form of online reviews of services and products. Across all these digital settings, storytelling is used in order to transport a complex content more vividly to the audience and to ensure that the audience remembers the content as long as possible. In these digital forms of storytelling, textual description is frequently supplemented by digital elements like video, pictures or hypertexts. Recognizing importance of these developments, in this paper we provide an overview of existing studies on storytelling with a particular focus on information systems settings.
Tuesday, May 2nd, 2017: Here are some details from the abstract: User-generated content is the backbone of any social networking site (SNS) and an important pillar of many business models online. While there is a growing body of research on self-disclosure on SNSs, existing insights remain scattered. To fill this gap, we undertake a systematic literature review by examining 50 studies to identify the factors behind self-disclosure on SNSs. We find that social exchange theory and its extension ‘privacy calculus’ represent a dominant theoretical perspective. Hence, we focus on perceived benefits and costs, as well as cost-mitigating factors as main areas of our investigation. Since personality traits are commonly controlled for or studied within the context of SNS disclosure, we additionally include an exploration of this factor group into our review.
Wednesday, April 5th, 2017: Proudly we would like to announce that our new manuscript for a panel session has been accepted to ECIS 2017 – The European Conference on Information Systems, which will take place on June 5th-10th 2017 in Guimarães, Portugal.
The manuscript, which has been prepared by our chair members Safa’a AbuJarour and Hanna Krasnova, has the title:
“Empowering Refugees with Technology: Best Practices and Research Agenda”
Since the role of technology in promoting social inclusion and integration has always been an important topic in the Information Systems community, we argue that ICTs can contribute in bridging the gaps of social inclusion in the refugee context.
Nowadays, refugees rely on technology (esp. smartphones) to communicate with families and friends they have left behind, to access geo-location services, as well as to learn the language, norms and culture of the host country. For many refugees, smartphones represent the only information access point at their disposal. As refugees navigate through the complexities of bureaucratic and socio-economic structures, they encounter three major groups of stakeholders – (1) local government and public authorities, (2) local population, as well as (3) businesses – who, together, constitute their new eco-system. Given that communication with different groups of stakeholders implies different goals, refugees are expected to appropriate technological affordances in different ways. Taking this stakeholder-oriented perspective, our panel proposal centers on the role of technology in supporting refugees’ interaction with those three major stakeholders.
Out of our panel discussion, we expect to derive a list of best practices that can be translated into guidelines for technology-driven refugee integration by various stakeholders. Furthermore, building on our panel discussion, we aim to devise a research agenda that accentuates the role of technology in bringing about the social integration of refugees.
We are looking forward to our panel session at ECIS 2017 in Guimarães-Portugal, and we will keep you updated about our future achievements.
For more details about the conference, please visit: www.ecis2017.eu/
Wednesday, March 1st, 2017: Exciting research of Hanna Krasnova, Natasha Veltri, Nicole Eling, and Peter Buxmann “Why Men and Women Continue to Use Social Networking Sites: The Role of Gender Differences” is accepted at the Journal of Strategic Information Systems (A).
Organizations increasingly use social media and especially social networking sites (SNS) to support their marketing agenda, enhance collaboration, and develop new capabilities. However, the success of SNS initiatives is largely dependent on sustainable user participation. In this study, we argue that the continuance intentions of users may be gender-sensitive. To theorize and investigate gender differences in the determinants of continuance intentions, this study draws on the expectation-confirmation model, the uses and gratification theory, as well as the self-construal theory and its extensions. Our survey of 488 users shows that while both men and women are motivated by the ability to self-enhance, there are some gender differences. Specifically, while women are mainly driven by relational uses, such as maintaining close ties and getting access to social information on close and distant networks, men base their continuance intentions on their ability to gain information of a general nature. Our research makes several contributions to the discourse in strategic information systems literature concerning the use of social media by individuals and organizations. Theoretically, it expands the understanding of the phenomenon of continuance intentions and specifically the role of the gender differences in its determinants. On a practical level, it delivers insights for SNS providers and marketers into how satisfaction and continuance intentions of male and female SNS users can be differentially promoted. Furthermore, as organizations increasingly rely on corporate social networks to foster collaboration and innovation, our insights deliver initial recommendations on how organizational social media initiatives can be supported with regard to gender-based differences.
You can find the article here: http://www.sciencedirect.com/science/article/pii/S0963868717300331
Tuesday, January 31, 2017: Today, in the context of their upcoming Integrationskongress 2017, the Friedrich-Ebert-Stiftung carried out an exciting live interview on the topic “Integration 4.0”. We are so proud to tell you that they invited our very own research associate Safa’a AbuJarour to participate and to share her insights from her research about the link between the use of Smartphones and Social Networks by refugees and integration!
Talking about integration and technology, the foundation choose a very interesting interactive format: in this live interview, carried out by the online platform Sagwas.net (“sag was” meaning “say something”), the audience following the live stream broadcast was invited to comment and ask questions using an online chat. We’re intrigued with this use of technology to facilitate virtual opinion formation and exchange, especially on a topic dear to us such as its benefits for integration, and it’s our pleasure to tell you that quite a lot of users seized this great opportunity!
The entire live interview with Safa’a AbuJarour, in addition to Tobias Stapf from Minor’s project “New in Berlin”, will be available soon on their website.
For more information (in German), please visit http://www.sagwas.net/2017/02/integration-4-0-eine-frage-des-richtigen-klicks/
For watching the recording of the interview, please visit: http://www.sagwas.net/live/integrationskongress-iiii-mit-dem-smartphone-nach-europa/
Wednesday, 25 January 2017: Productive days and good works do increase the motivation. This how today was for us and our students, who presented their final presentations with great spirit and exceptional achievements.
But, let's start with a mannequin challenge that we survived successfully.
Tuesday, January 3, 2017: Our chair is pleased to welcome Alexandra Hoppe and Christian Knetsch as our new student assistants! Alexandra is studying to get her Master’s degree in in National and International Administration and Policy, and Christian soon will be graduating in Business Administration. Right now, he is writing his Bachelor thesis about medialized outrages at our chair.
As both are supporting us regarding our Facebook profile and our Website, among other tasks, you will definitely be hearing (and reading) more from them!
Alex and Chrissi, we're looking forward to working with you!
Monday, December 12, 2016: We are proud to announce that our research associate Safa’a AbuJarour, in cooperation with Prof. Hanna Krasnova and Dr. Helena Weinninger, presented a manuscript for a panel session called “Leveraging Technology for Refugee Integration: How Can We Help?” that got accepted to the International Conference on Information Systems 2016. As ICIS is the most prestigious gathering of IS professionals and provides a forum for networking and sharing of latest ideas and highest caliber scientific work amongst the discipline, you can imagine that we were pretty excited about this opportunity!
In December 2016, our chair members travelled all the way to Dublin, Ireland, to meet up with an amazing panel filled with distinguished experts from all around the world: Jane Fedorowicz, from Bentley University, Sebastian Olbrich, from European Business School, Chee-Wee Tan, from Copenhagen Business School, Cathy Urquhart, from Manchester Metropolitan University, and Viswanath Venkatesh, from University of Arkansas.
Together, they discussed how to help the refugees get integrated in the new societies with the help of technology. This turned out to be a great chance for our panelists, and also the audience, to share their very interesting insights.
Thanks for following us!
For more details about the conference, please visit: http://icis2016.aisnet.org/
Wednesday, November 23, 2016: It was our pleasure to welcome a special guest today: Dr. Daniel le Roux came all the way from Stellenbosch University in South Africa to share with us and our students his insights on the topic: “The Implications of Media Multitasking During Lectures for Student’s Academic Performance: An Empirical Investigation.”
In Stellenbosch University, Dr. Daniel le Roux teaches Business Analysis and Information Systems Modelling. He also the head of Department of Information Science’s Cognition and Technology Research Group, where they conduct research projects concerning the interplay between human cognition and emerging digital technologies. Their current research themes include human behaviour around technology, the impact of technology engagement on human cognition, and the replacement of human labour with computer-driven machinery. We at our chair were really excited about this visit and on sharing this knowledge with our students!
In his presentation, Dr. Daniel le Roux presented us and our students his current investigation regarding the effect of habitual media-multitasking on students’ academic performance, especially the role of Smart Phones. Although he is still in the early stages of this research, there are good indicators that the distractions which result from digital media impede students’ ability to learn.
This was so interesting, and we want to thank Dr. Daniel le Roux for granting us this wonderful opportunity, and also Prof. Norbert Gronau and the entire chair for Business Informatics for making it possible!
For more information about the Cognition and Technology Research Group, please visit http://suinformatics.com/ctrg/
Thursday, November 18, 2016 - The CHANGING THE PICTURE Technology Conference at the renowned Babelsberg Studios in Potsdam took place for the 4th time, and we were very excited to be a part of these two fully packed days with the headline:
CHANGING THE PICTURE 2016
DISCOVER HOW STORYTELLING & TECH INTERTWINE
Every year, CHANGING THE PICTURE addresses international participants from across the film, television, social media and digital production sectors, taking a pragmatical approach by exploring tools and case studies, while keeping an eye on the overall perspective of future trends in state-of-the-art media technologies.
In this 2016 edition, cutting-edge image and sound technologies, creative collaboration between writers, production designers and VFX supervisors, partnerships between storytellers and social media giants, and the integration of virtual reality and 360° video for producers of film, TV and web were explored. Presentations and discussions were held with leading international speakers from all over the world, and experts and developers lead practical sessions in five locations, where participants gained hands-on experience with the latest innovations in film tech.
It was so interesting to learn about these new and innovative applications and technologies that shape content production and distribution for digital production. We are sure that all this input will be of great value to our work, research, and students!
We hope to see you again at CHANGING THE PICTURE 2017!
For more information about the conference, please visit http://www.changingthepicture.de/
Tuesday, November 8, 2016: Falling Walls is an annual science event in Berlin, Germany, that coincides with the anniversary of the Fall of the Berlin Wall (November 9, 1989). A main part is the Falling Walls Lab: it’s a challenging, inspiring and interdisciplinary format for outstanding talents, where excellent academics and professionals can present their innovate ideas, research projects and social initiatives to a large crowd. Detail: they have to do so in three minutes!
As Falling Walls wants to tear down walls and overcome borders in the minds, in thinking and in acting, what better than to choose our research associate Safa’a AbuJarour to present her breakthrough research on how to “Break the Wall of Social Exclusion of Refugees by Using Technology?” She has been selected among more than 2400 innovators and leaders over the world to participate in the Falling Walls Lab Finale held in Berlin, and we are speechless with excitement!
This was such a great opportunity to share insights and exchange ideas, congratulations to Safa’a AbuJarour for this achievement!
For watching the presentation of Safa’a AbuJarour, please visit: https://www.youtube.com/watch?v=QxWg4_jNpy8
For more information about Falling Walls Lab, please visit http://www.falling-walls.com/lab/about
Monday, October 17, 2016: Today our institute of Business Informatics held an Information Session to our potential studens about the course we offer in Winter Semester 2016/2017. It was our great pleasure to welcome so many students to our session, who were interested to know more about our courses.
In today’s session, Prof. Dr. Hanna Krasnova, Prof. Dr. Norbert Gronau, Prof. Dr. Key Pousttchi and Prof. Dr. Moreen Heine, presented their current offers and shared the students very interesting insights on the study at the four chairs of Business Informatics, mainly: Chair of Social Media and Data Science, Chair of Business Information Systems and Electronic Government, Chair of Business Information Systems and Digitalization and Junior Chair of Business Information Systems, with a focus on social media and internet-based research methods.
Students can check further information on all presented material and offered courses in PULS system.
We hope everybody got some interesting insights from our session, and we hope to see as many students in our classes as we saw today at our session.
Have a good semester start and see you next week!
Friday, October 14, 2016: The University of Potsdam's marketing alumni association and their booster club organized their annual celebration and invited all the marketing chairs and relevant chairs to their Marketing Alumni Fest for 2016.
The Chair for Social Media and Data Science was very happy to join this event and to contribute with a presentation from Prof. Hanna Krasnova about Social Media Marketing: "Understanding Users - Collecting lead".
See you at the Marketing Alumni Fest 2017!
Thursday, October 13, 2016 – Prof. Hanna Krasnova was in Switzerland today to speak at the information evening "Sharing Economy: Zukunft der Wirtschaft?" (meaning "The future of the economy") at the University Luzern.
This wonderful event was organized by Sharity, a Swiss association that supports projects in the fields of social business, thus producing according to the principles of capitalism, but with the addition of creating social value - social, financial and environmental sustainability.
It was a great opportunity for Prof. Krasnova to share her knowledge about her research on "Understanding Trust in the Sharing Economy". We feel that with millennials moving away from "things" towards experiences and mobility, sharing is a word that matters.
Hanna Krasnova and the whole Chair were happy to be able to contribute to this global discussion!
For the video of her presentation, please visit https://www.youtube.com/watch?v=x1FWFEzpXxE
Friday, September 23, 2016: Proudly we would like to announce that our new manuscript for a panel session has been submitted and accepted to ICIS 2016 in Dublin, Ireland. The manuscript, which has been prepared by our chair members Safa’a AbuJarour and Hanna Krasnova in cooperation with Helana Weinninger has the title:
"Leveraging Technology for Refugee Integration: How Can We Help?"
The goal of this panel is to initiate discourse and deliberation by experts on how the knowledge accumulated by the IS community can be leveraged to design targeted technological solutions to tackle the refugees’ crisis that has gripped the European Region and avoid the potential risks associated with it.
We are looking forward to our panel session at ICIS 2016 in Dublin, and we will keep you updated about our future achievements.
For more details about the conference, please visit: http://icis2016.aisnet.org/
Monday, September 26, 2016: The manuscript entitled "Anonymity in Bitcoin – The Users’ Perspective" has been accepted for publication in the proceedings of International Conference on Information Systems.
Reference: Fabian, B., Ermakova, T., Sander, U. (2016). Anonymity in Bitcoin – The Users’ Perspective. International Conference on Information Systems.”
Monday, September 19, 2016: Spurred by the war in Syria, continuing violence in Iraq and Afghanistan, refugee crisis has swept the European Region. Over 1.3 million asylum applications have been submitted across countries of the European Union, with Germany attracting the highest number of asylum seekers. These developments pose significant challenges. With local population caught by surprise and unfamiliar with the social norms and cultural practices of the incoming refugees, there is a pressing need to bring both parties together by enhancing intercultural awareness.
As part of the brand-new course “Online Social Media Marketing” offered by Prof. Dr. Hanna Krasnova, our students were given the opportunity to design a real social media campaign for this highly pressing cause. Supervised by our research associate Safa’a AbuJarour, a group of three students - Farina Hoffmeier, Lena Jung, Marianna Merseburger - have done an amazing job!
Their campaign aimed at promoting a positive image of refugees in Germany and changing public perceptions associated with the term “refugee”. This is how the three girls described the intention behind their project: "The word refugee is often associated with negative perceptions in our society. People often think only of problems, violence, death, integration challenges. They often forget about the real people, their personalities and the unique ways they can contribute to our evolving culture. We would like to open the curtain. We would like to give local population a chance to see and experience who the refugees are, their interests, dreams and ambitions. The more we know about each other, the easier the integration process is going to get! We are so enthusiastic about the impact our work might have”!
Based on the interviews with seven refugees in Berlin and Brandenburg Farina Hoffmeier, Lena Jung, Marianna Merseburger have been able to get more insights into the daily lives of refugees in Germany, their hopes and their aspirations. Their conclusion: "Refugees - They are just like us! Just awesome! We laugh about the same things and we do the same things in our free time. It should be easier to find a way to do it together!"
Interested to know more? Just read the shared stories on our blog
Monday, September 12, 2016: The manuscript entitled "Improving Individual Acceptance of Health Clouds through Confidentiality Assurance" has been accepted for publication in the Applied Clinical Informatics Journal.
Reference: Ermakova, T., Fabian, B., Zarnekow, R. (2016) “Improving Individual Acceptance of Health Clouds through Confidentiality Assurance,” Applied Clinical Informatics Journal.
Tuesday, July 12, 2016: In this semester's Data Science class we organized a competition among the student's projects, which had to be defended in front of independent experts. The best projects were awarded with certificates. The task was to apply the skills and tools provided in class to interesting fields, preparing an insightful presentation of knowledge extracted with the use of R. The students extracted raw data and processed it with only the use of R software. In the end, we gained quite interesting insights!
We had presenations on the following topics:
Saturday, July 9, 2016: As part of our research interest, our team member Safa’a AbuJarour, who is a co-founder of the initiative Place4Refugees, in cooperation with our students in the course Online and Social Media Marketing, who initiated the project “Who are the Refugees”, have co-organized an event for the refugees to celebrate the end of Ramadan feast in Berlin.
The main goal of this celebration is to share the refugees in their celebration of one of the most important occasions for them. We celebrated this event in a social gathering, in which they could feel home and reduce their homesickness. Additionally, it was an excellent occasion to gather locals with the newcomers to support the integration process between both sides.
To sponsor this event, our team member and students initiated a crowdfunding project to engage all interested parties to make the success of this event.
Moreover, this event attracted significant media attention, where our team member Safa’a AbuJarour was interviewed to talk about this project. The interview on RBB Info-Radio can be found here.
The event was successful from the refugees and the locals’ point of views. We distributed gifts for kids and oriental sweets for everyone. Several social games were also organized for the kids and social discussions took place for adults. By the end of the event, we were able to make our gusts happy and to make ourselves proud of the successful event.
Thanks to everyone who supported us making this event such a successful one!
Tuesday, June 21, 2016: Our chair would like to congratulate our team member Helena Wenninger for successfully defending her PhD thesis about the influence of social networking sites (SNS) on their members at the University of Darmstadt. We are proud of her achievement, and wish her the best for her future professional as well as personal life.
In her dissertation, Helena focused on the differentiation of various usage patterns and social mechanisms taking place on these digital platforms. A diary study with teens suggests that directed communication features like private messages or the “like”-button to increase belongingness with others. On the other hand, social comparison processes following the consumption of social information on SNSs have been linked to detrimental outcomes like envy feelings. Overall, results show the importance of distinguishing usage behaviors due their potential to explain controversial outcomes of SNSs usage.
Friday, June 10, 2016: Our chair was honored to welcome one of the most influential researchers in the field of IS in the period of 2nd of June to 10th of June 2016.
Bio of Izak Benbasat
Izak Benbasat, Fellow of the Royal Society of Canada
Professor and CANADA Research Chair in Information Technology Management
Sauder School of Business, University of British Columbia, Canada
Professor Benbasat was ranked as the most influential MIS researcher in terms of publications cited by others (Lowry et al, Communications of the Association for Information Systems Volume 20, 2007), and as the most prolific author in terms Human-Computer Interaction research in MIS during 1990-2008 (Zhang, P., et al. 2009 AIS Transactions on Human-Computer Interaction, (1:3)). For the years 2000-2010, as well as 1990-2010, he is the author with the highest number of publications both in Information Systems Research and in the MIS Quarterly (see http://vvenkatesh.com/isranking/), the two best journals in information systems.
Professor Benbasat is currently on the editorial boards of the Journal of Management Information Systems and Information Systems Journal. He was editor-in-chief of Information Systems Research, the Editor of the Information Systems & Decision Support Systems Department of Management Science and a Senior Editor of the MIS Quarterly.
Professor Benbasat received INFORMS Information Systems Society Distinguished Fellow Award in 2009. He was given the LEO Award for Lifetime Exceptional Achievements in Information Systems from the Association for Information Systems (AIS) in 2007 and became a Fellow of AIS in 2002. He was elected a Fellow of the Academy of Humanities and Social Sciences of the Royal Society of Canada in 2005. He was appointed CANADA Research Chair in Information Technology Management in 2001, and reappointed in 2008 for a seven-year term. He received the University of British Columbia Killam Research Prize in 1998 and the University of British Columbia Killam Teaching Prize in 1996. He was CANFOR Professor of Management Information Systems from 1991 to 2001. He was invited to spend the 1985-6 academic year at the Harvard Business School as a Marvin Bower Fellow, and was Shaw Visiting Professor at the National University of Singapore in 2000.
His current research interests in IT utilization include:
1) investigating the methods for customer service provision on the Internet (business-to-consumer, business-to-business, and citizen-to-government)
2) evaluating product recommendation agents used in electronic commerce, including those for social shopping networks, and
3) designing tools to help reduce risk and deception in electronic commerce. This work is supported by grants from the Social Sciences and Humanities Research Council of Canada, the Natural Sciences and Engineering Research Council of Canada, and the University of British Columbia Hampton Grants.
Sunday, June 12 - Wednesday, June 15 2016: The 24th European Conference of Information Systems (http://www.ecis2016.eu/en/) – one of the major events in the Information Systems field - took place in Istanbul. The Chair of Wirtschaftsinformatik, insb. datenintensive Anwendungen at University of Potsdam headed by Prof. Dr. Hanna Krasnova contributed to two tracks.
First, in the "Value-Based ICT Innovation and Design” track the study “Exploring the Impact of Readability of Privacy Policies on Users’ Trust” was presented by Safa'a AbuJarour.
Second, in the track “Social Media - The New Global Normal” the paper "Why Phubbing Is Toxic for Your Relationship: Understanding the Role of Smartphone Jealousy Among “Generation Y” Users" was presented by Helena Wenninger.
We are thankful to all conference participants for the active discussion of both papers and interesting comments which will be considered in the future research!
Ermakova, T., Krasnova, H., Fabian, B. (2016). “Exploring the Impact of Readability of Privacy Policies on Users’ Trust”, Proceedings of the European Conference on Information Systems (2016), Istanbul, Turkey. URL: www.ecis2016.eu/papers/1150.pdf
Krasnova, H., Abramova, O., Notter, I., Baumann, A. (2016) “Why Phubbing Is Toxic for Your Relationship: Understanding the Role of Smartphone Jealousy Among “Generation Y” Users”, Proceedings of the European Conference on Information Systems (2016), Istanbul, Turkey. URL: www.ecis2016.eu/papers/2391.pdf
WHY PHUBBING IS TOXIC FOR YOUR RELATIONSHIP: UNDERSTANDING THE ROLE OF SMARTPHONE JEALOUSY AMONG “GENERATIONY” USERS
Sunday, June 12, 2016: The 24th European Conference on Information Systems (ECIS), Istanbul
- Krasnova, Hanna, Universität Potsdam, Germany, firstname.lastname@example.org
- Abramova, Olga, Technische Universität Darmstadt, Germany, email@example.com
- Notter, Isabelle, Universität Bern, Switzerland, firstname.lastname@example.org
- Baumann, Annika, Humboldt-Universität zu Berlin, Germany, email@example.com
Abstract: Coined as “phubbing”, excessive use of smartphones in the romantic context has been shown to represent a barrier to meaningful communication, causing conflict, lowering relationship satisfaction, and undermining individual well-being. While these findings project a dire picture of the future of romance, the mechanisms behind the detrimental influence of partner phubbing on relationship-relevant markers are still little understood. Considering prior evidence that partner phubbing leads to the loss of exclusive attention towards the other party, we argue that these are rather the feelings of jealousy partner phubbing is triggering that are responsible for the negative relational outcomes.
Based on the analysis of qualitative and quantitative responses from “generation Y” users, we find that partner phubbing is associated with heightened feelings of jealousy, which is inversely related to couple’s relational cohesion. Moreover, jealousy plays a mediating role in the relationship between partner’s smartphone use and relational cohesion, acting as a mechanism behind this undesirable link. Challenging the frequently promoted euphoria with regard to permanent “connectedness”, our study contributes to a growing body of IS research that addresses dark sides of information technology use and provides corresponding implications for IS practitioners.
Read the paper here:
EXPLORING THE IMPACT OF READABILITY OF PRIVACY POLICIES ON USERS’ TRUST
Sunday, June 12, 2016: The 24th European Conference on Information Systems (ECIS), Istanbul
- Ermakova, Tatiana, University of Potsdam, Germany, firstname.lastname@example.org
- Krasnova, Hanna, University of Potsdam, Germany, email@example.com
- Fabian, Benjamin, Humboldt-Universität zu Berlin, Germany, firstname.lastname@example.org
Read the paper here:http://www.ecis2016.eu/papers/1150.pdf
Tuesday, April 26, 2016: We are excited! Olga Abramova and Prof. Hanna Krasnova will present their joint work "Physician-Rating Platforms: How Does Your Doctor Feel?" at the 22nd Americas Conference on Information Systems (AMCIS 2016) in San Diego! AMCIS is a major conference in the field of Information Systems!
Reference: Abramova, O., Veltri, N., Krasnova, H., Kiatprasert, S., Buxmann, P. (2016) "Physician-Rating Platforms: How Does Your Doctor Feel?", accepted to the 22nd Americas Conference on Information Systems (AMCIS 2016), San Diego, U.S.
Tuesday, April 26, 2016: We have great news! Prof. Hanna Krasnova and Olga Abramova will present their joint work " Why Phubbing Is Toxic for Your Relationship: Understanding the Role of Smartphone Jealousy Among “Generation Y” Users" at the European Conference on Information Systems (ECIS 2016) in Istanbul! ECIS is a major conference in the field of Information Systems in Europe! Stay tuned for more research to come!
Reference: Krasnova, H., Abramova, O., Notter, I., Baumann, A. (2016) “Why Phubbing Is Toxic for Your Relationship: Understanding the Role of Smartphone Jealousy Among “Generation Y” Users”, Proceedings of the European Conference on Information Systems (2016), Istanbul, Turkey.
Monday, April 25, 2016: The Union of the Syrian Students and Academics in Germany (http://user-syria.org) on behalf of the Syrian community has honoured the engagement of the initiative “Place4Refugees.de” in the current refugees’ situation during a distinct cultural event at the TU Berlin on 22.04.2016. The organizers expressed their thankfulness to everyone who has been helping the refugees in the current situation. Our researcher Safa’a AbuJarour, who is the founder of Place4Refugees initiative, joined this event among other members and explained the motivation behind their work and emphasized their intention to complete this effort. “Apart from the non-ending stressful situation, it was such an honour to join this very special and interesting event today. The family of Place4Refugees values this attention very much, because it is honest and expresses true appreciation. I would like to thank the entire team of Place4Refugees Admins as well as members for the great hard work to help others find and start better life, that is the key success factor in our group. I’m really proud of our community, and we will continue being humans who are always available for other humans.”, reported Safa’a AbuJarour.
Wednesday, April 20, 2016: At this year's 24th European Conference on Information Systems (ECIS 2016) the Chair of Social Media and Data Sciences will be represented with a scientific elaboration by Dr. Tatinana Ermakova and Prof. Hanna Krasnova on "Exploring the impact of readability of privacy policies on user's trust". The full paper is provided here.
Reference: Ermakova, T., Krasnova, H., Fabian, B. (2016) “Exploring the impact of readability of privacy policies on user's trust”, Proceedings of the European Conference on Information Systems (2016), Istanbul, Turkey.
Monday, April 11, 2016: How do you respond to a negative review in the Sharing Economy? Olga Abramova and Prof. Dr. Hanna Krasnova discuss the role of three critical response strategies to negative reviews in the Sharing Economy in their new publication in the Swiss Journal of Business Research and Practice “Die Unternehmung” ( 70. Jg.,1/2016).
Recognizing the harmful effect of negative reviews on the reputation of the hosts as well as a subjective nature of the travel experience judgements, accommodation sharing platforms, like Airbnb, have introduced the response option, empowering hosts with the voice to deny, present an excuse, or at least apologize for the subject of the criticism. However, the effects of different response strategies on the impression of guests regarding the host and, above all, guests’ willingness to rent a specific accommodation in the sharing setting remain unclear. To fill this gap, this study focuses on understanding the impact of different response strategies utilizing experimental methods. Our investigation shows that when the subject of complaint is controllable by a host, only the “confession / apology” strategy can improve the impression of guests regarding the host and enhance guests’ willingness to rent, compared to the absence of response. However, when the subject of criticism is beyond the control of the host, both “confession / apology” and “excuse” have positive influence on the impression and also guests’ willingness to rent. At the same time, “denial” strategy appears ineffective in both controllable and uncontrollable contexts we tested.
Monday, April 11, 2016: The society is nowadays concerned about the refugees’ situation in Germany; therefore, Safa’a AbuJarour and Prof. Dr. Hanna Krasnova would like to bridge the gap between the society and the newcomers to help both sides gain the best out of the current situation, namely, turn the crisis into an opportunity. Safa’a has been achieving this goal in practice due to her understanding of both cultures and her involvement in the refugees’ situation since the start of the crisis in Berlin. Their plan now is to apply scientific research methods to this situation to come up with best practices and recommendation to optimize it, and to investigate how stress and social support affect the overall well-being of the refugees.
Considering the novelty and unprecedented scale of the refugee crisis, there are little research insights on how the technology can be successfully used to alleviate human suffering, improve refugees’ chances for integration, and enhance acceptance of refugees by the hosting population. At the same time, during her engagement, Safa’a AbuJarour recognized the potential of Social Networks to bring the volunteers together to solve the problem of finding places for the refugees. Therefore, she created a Facebook group that has meanwhile around 4000 members. In the process, she realized that not only the volunteers use this group, but also the refugees themselves. Hence, she managed with the team of volunteers to extend their involvement and create a new website, Place4Refugees.de, that serves the needs of the volunteers and the refugees at the same time.
During the previous months, we have been gathering many insights about how the refugees use their smartphones and Social Networks to deal with the new situation in Germany. These learnings can be applied to increase the efficiency of online language classes for the refugees. Enhancing the user’s expedience of Open Education and adapting Open Educational approaches according to the cultural differences of the newcomers can have a considerable impact on their success and value. For instance, based on the culture of the refugees from Middle East, it is expected that social-oriented Open Educational classes will have a huge advantage over normal Open Educational classes.
We will publish the initial results of our current research on our website soon … stay tuned.
Sunday, April 10, 2016: The Züricher SonntagsZeitung recently mentioned Professor Krasnovas research efforts in the field of smartphone usage by parents. Results are a called a wake up call ...